# **Glassix Sub-Processors**

At Glassix, transparency and trust are at the heart of our commitment to data privacy and security. Below, you’ll find our current list of sub-processors and subcontractors who may process personal data on our behalf. This list may be updated from time to time to reflect operational changes or new partnerships. To stay informed, Glassix users can opt in to receive email notifications about updates to this list by enabling the relevant option under **‘Security Settings’** in their Glassix account.

| Sub-processor                       | Region where data is stored* | Nature of provided service                                                                          | Relevant Information                                                                                                                                                 |
|------------------------------------|-------------------------------|---------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Cloud Providers**                |                               |                                                                                                   |                                                                                                                                                                     |
| Microsoft Corporation (Azure)      | Europe                        | Cloud hosting provider; Infrastructure provider.                                                  | Security Measures: [Link](https://cloud.google.com/blog/topics/developers-practitioners/data-security-google-cloud)  <br> Sub-processor List: [Link](https://servicetrust.microsoft.com/DocumentPage/44b91ebe-c82a-4235-8a8b-c063d1a6ea12) |
| Amazon Web Services LLC            | Europe                        | Cloud hosting provider                                                                             | Security Measures: [Link](https://aws.amazon.com/compliance/programs/)  <br> Sub-processor List: [Link](https://aws.amazon.com/compliance/sub-processors/)                                                            |
| Google Cloud Platform              | Europe                        | Cloud hosting provider                                                                             | Security Measures: [Link](https://cloud.google.com/trust-center)  <br> Sub-processor List: [Link](https://cloud.google.com/terms/subprocessors)                                                                     |
| **Signaling**                      |                               |                                                                                                   |                                                                                                                                                                     |
| Ably Realtime                      | Europe                        | Infrastructure and APIs for real-time messaging, supporting collaboration tools, notifications, and data streaming | Security Measures: [Link](https://ably.com/data-protection)  <br> Sub-processor List: [Link](https://ably.com/legals/sub-processors)                                                                               |
| **Other**                          |                               |                                                                                                   |                                                                                                                                                                     |
| ElasticSearch                      | Europe                        | Search and analytics platform                                                                       | Security Measures: [Link](https://www.elastic.co/trust)  <br> Sub-processor List: [Link](https://www.elastic.co/agreements/external_subprocessors)                                                           |
| MongoDB                            | Europe                        | Database platform                                                                                  | Security Measures: [Link](https://www.mongodb.com/legal/customer-service-agreement/technical-and-organizational-security-measures)  <br> Sub-processor List: [Link](https://www.mongodb.com/products/platform/trust/subprocessors) |

**\*** Please note that all information is stored on servers according to the customer's Region (storage location depends on the Glassix Workspace Region). As of today, the company only utilizes storage facilities throughout Europe.